Q&A

Q: What is booggins?
A: An information utility for the global maritime marketplace.

Q: How is it useful?
A: Comments from our users connect information to seaports and trade flows - improving decision making while reducing uncertainty.

Q: What's your mission?
A: Our mission is to enable information. The right information in the right place can be immeasurably valuable.

Q: What's your philosophy?
A: Keep it as simple as possible while still being useful.

Q: What can I find here?
A: Information that links infinite supply chains and shipping routes across six continents.

Q: How many ports are covered?
A: Top 118 busiest container ports measured by the total number of actual twenty-foot equivalent units (TEUs) transported through the port.

Q: What is the origin of booggins?
A: The aim to provide a non-commercial, independent, centralized source of information discovery between market participants in real time.

Q: Who has access?
A: Access to booggins is open to companies and individuals involved in global trade and is only granted via a validated business e-mail address. No public domain e-mail addresses, i.e. gmail.com, yahoo.com, hotmail.com etc. are accepted.

Q: How do I request access?
A: Click the 'Contact' link located at the bottom of the page and fill out the form with your request. When finished, click 'Send Message'.

Q: When an organization is supported, what happens?
A: Access to booggins will be open to all users of that organization's specific e-mail domain. An e-mail domain is what comes after the (@) symbol within an e-mail address, like "mysite.com". Together with the local part, i.e. "your.name", that comes before the (@) symbol, creates an e-mail address, i.e. "your.name@mysite.com".

Q: How are organization e-mail domains supported?
A: The base domain, i.e. "mysite.com", will be supported as the domain e-mail, i.e. "me@mysite.com", for all supported organizations as default. Any variances of a domain e-mail, i.e. "me@asia-mysite.com", can be requested via the site 'Contact' form.

Q: How do I create an account?
A: From the front page, select the 'Account' link. Enter your e-mail address and click the 'Account' button. booggins will immediately send a message to your e-mail address. Check your e-mail inbox. Click the activation link in that e-mail. Select a new password and click 'Save'. Please note, you cannot create an account if your organization is not yet supported.

Q: How do I use my account?
A: Your account is used to post and access information, with the time zone settings display making dates and times configurable. We ask only for your e-mail address and username, which are used to access booggins. We do not ask for any additional, personally identifiable information.

Q: How do I request a new password?
A: From the front page, select the 'Password' link. Enter your e-mail address and click the 'E-mail new password' button. Check your e-mail inbox. booggins will immediately send a message to your account's e-mail address. Click the reset link in that e-mail. Select a new password and click 'Save'.

Q: How do I change my username?
A: After you sign in, click the 'Edit' tab in your account and change the "Username" field as needed. When finished, click 'Save'.

Q: How do I change my password?
A: After you sign in, click the 'Edit' tab in your account and type your new password into both the "Password" and "Confirm password" fields. Next, type in your old password into the "Current password" field. This allows the change to take place. When finished, click 'Save'.

Q: How do I change my e-mail address?
A: After you sign in, click the 'Edit' tab in your account and type your new e-mail address into the "E-mail address" field. Next, type your current password into the "Current password" field. This allows the change to take place. When finished, click 'Save'. booggins will immediately send a message to your new e-mail address. Click the activation link in that e-mail. A message will also be sent to your old e-mail address informing you of the proposed change. Please note, you cannot change your old e-mail address if the base domain of your new e-mail address is not supported.

Q: How do I set my time zone?
A: After you sign in, click the 'Edit' tab in your account and in 'Locale settings' select your time zone and click 'Save'. Dates and times will be displayed to you in the newly selected time zone.

Q: How can I use my time zone settings?
A: The default time zone used to display dates and times is UTC (Coordinated Universal Time), which is synonymous with GMT (Greenwich Mean Time). Time zones shown are expressed as positive or negative offsets from UTC. You can change your time zone settings as desired and view comments in the context of any local, current time.

Q: Can I contact others?
A: A contact form can be enabled and disabled from within your account, allowing you to receive e-mail messages from others that have visited your account. Your e-mail address is not revealed to the sender of the message unless you directly reply to it. Please note, this is disabled by default.

Q: Where is my contact form?
A: After enabling your contact form, a 'Contact' tab will appear next to the 'Edit' tab on your account page. Please note, while signed in and visiting your own account page the contact tab is not displayed to you. However, it is displayed to others.

Q: How do I delete my account?
A: After you sign in, click the 'Edit' tab in your account and at the bottom of the page you will see a 'Cancel account' link. Click this link and you will be asked if you are sure. If no, click the 'cancel' link. If yes, click the 'Cancel account' link again. A confirmation request will be sent to your e-mail address. By clicking the provided link, your account will be canceled. Please note, when canceling your account you must be signed into booggins for it to be accepted.

Q: What happens when I delete my account?
A: All of your information, including comments and website access, will be completely deleted. Nothing is saved and all information associated with your deleted account is irretrievable.

Q: How do I leave a comment?
A: After you sign in, click the 'Ports' link at the top of the page. You will see a current list of seaports. Click the link of the seaport where you would like to comment. A comment form will appear at the bottom of the page where you can post your information. When finished, click 'Save'.

Q: How do I track my comments?
A: Your comment activity will appear under the 'View' tab on your account page, allowing you to track all the comments you have made to date. Each comment will have it's seaport as a title link. When clicked, you will be taken to that specific comment where you can edit or delete it. Please note, edits and deletions of comments can only be made directly from where they are posted, not from your account page.

Q: How do I edit a comment?
A: Click the title link of the comment you would like to edit. At the bottom of all comments you have posted you will see an 'edit' link. Click this link and make your changes. When finished, click 'Save'.

Q: How do I delete a comment?
A: Click the title link of the comment you would like to delete. At the bottom of all comments you have posted you will see a 'delete' link. Click this link and you will be asked if you are sure. If no, click the 'cancel' link. If yes, click 'delete' again.

Q: Is HTML supported?
A: No, HTML is not supported. Only plain text.

Q: Where can I give feedback?
A: Click the 'Contact' link located at the bottom of the page and fill out the form. When finished, click 'Send Message'. Your honest feedback is encouraged and welcome.

Q: What devices are supported?
A: booggins can be viewed across a wide range of devices, from mobile phones to tablets to desktops without the need of downloading separate software applications.